Warranty

Thank you for purchasing your furniture from BarStoolsandChairs.com. BarStoolsandChairs offers a one year manufacturer's warranty on all products offered for sale on its website.  Our warranty covers defects in craftsmanship.  All products presented on www.barstoolsandchairs.com are warranted to the original purchaser to be free from factory defects in materials and workmanship for a period of one year from the date of shipment.  Written approval from Bar Stools and Chairs LLC must be received before returning any merchandise.  Bar Stools and Chairs will not assume labor charges for unauthorized field repair.

For Warranty Repairs please contact us at:

Bar Stools and Chairs LLC
1658 N Milwaukee 534
Chicago, IL 60647
matt@barstoolsandchairs.com
800-929-5792

Return Policy

Bar Stools and Chairs offers hundreds of styles in dozens of colors. Most of our products are built to order. For example, when you order 10 bar stools in Red Cracked Ice, 10 bar stools are built from scratch using Red Cracked Ice Upholstery. With this in mind, we are unable to accept returns for custom orders. We will gladly send color swatches before you purchase at no charge.  In addition to our custom orders, we also offer many quick ship items and team logo bar stools. Our quick ship diner chairs, quick ship bar stools, and team logo stools may be returned within 30 days of the purchase date unused less a 25% restocking fee. Customer pays freight back to our office.  Bar Stool parts and components are non-returnable items. If for any reason, Bar Stools and Chairs makes a mistake on your order, we will fix it as quickly as possible at our own expense.

Customer Comments

We welcome your comments, questions, and concerns! Please email those to sales@barstoolsandchairs.com. We always want to hear how our products work out for you!

To see what other customers have said about Bar Stools and Chairs, visit our Customer Comments Page